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Help Desk Software News - July 2016

News July 2016 1

The NetHelpDesk Report Builder has been redesigned and upgraded to our all new Reporting Suite. Better than ever before, all information captured by the NetHelpDesk product, and stored in the SQL Server Database, can be reported on, in many different ways. Whether on-demand Excel Spreadsheet Reports, scheduled graphical PDF representations, team specific data dashboards or more effective customer-specific reporting, NetHelpDesk's Reporting Suite provides you with what you need.

As well as providing a suite of reports with the package, there is an online repository for all of our customers to view the very latest reports, and download all for free. If there isn't the report for you, simply send your reports requests to the help desk, and they will be happy to assist. They can also provide your report writers with information to maximise the data that can be utilised in your reports. Anything stored can be reported on.

Just make sure you are on the latest stable version to benefit from all the new functions NetHelpDesk has to offer. Our team are here to answer any questions you have. Just contact us to see how we can help you.


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