As part of our commitment to making NHD the most efficient it can be, we have introduced a new feature that stores and updates key NHD files to the Agent's local workstation. The first feature, the local installer, has a wizard to guide an Agent through storing the key files locally, and which data link file to use. Simply read and follow each step, and let NHD take the strain of implementing this.
Along side this, an updater program will launch at the same time NHD is launched, to check to see if the main program on the server has been updated. If there is a newer file in the installation folder, NHD will automatically upgrade the locally installed files with their newer counterparts. An Agent never has to worry that they may be using the incorrect file again.
Just make sure you are on the latest stable version to benefit from all the new functions NetHelpDesk has to offer. Our team are here to answer any questions you have. Just contact us to see how we can help you.