Start your FREE Trial of NetHelpDesk!

Help Desk Software

for any business type in any industry.

Help desk software with all modules as standard. Going far beyond, NetHelpDesk can be used to collate all of your business practices in one place, saving time, money and effort.

with smartphone apps
FREE to download and use!

Help desk software available for iOS, Android, Windows Phone and BlackBerry with industry-leading functionality, included as standard.

with helpdesk tablet apps
Always FREE to download and use!

Our apps for iOS and Android apps are purpose built for larger screens with functionality we've never seen in any other help desk software!

with useful dashboards!
Endless reporting too.

Create ANY kind of report from ANYTHING stored in the database in ANY way you need, and schedule to your teams and/or customers at ANY time.

NetHelpDesk Prices

NetHelpDesk with On-site Monthly* On-site Annual* Hosted Monthly* Hosted Annual* Outright**
5 Licences £205 £2050 £269 £2690 £2909
10 Licences £375 £3750 £489 £4890 £4995
15 Licences £525 £5250 £679 £6790 £7225
20 Licences £609 £6090 £795 £7950 £9229
25 Licences £715 £7150 £929 £9290 £11095
30 Licences £849 £8490 £1109 £11,090 £12,879
35 Licences £995 £9950 £1295 £12,950 £14,519
40 Licences £1139 £11,390 £1489 £14,890 £16,225
45 Licences £1279 £12,790 £1665 £16,650 £18,149
50 Licences £1425 £14,250 £1855 £18,550 £20,125
75 Licences £2129 £21,290 £2769 £27,690 £30,185
100 Licences £2845 £28,450 £3695 £36,950 £40,245
150 Licences £3039 £30,390 £3765 £37,650 £46,685
Enterprise Edition £3675 £36,750 £RFQ £RFQ £52,499

Tell us the exact number of licences you need, and we can tell you the exact price in your currency. For all Charities, Educational Institutions and Non-Profit organisations, we offer a 15% discount.

* Total cost, per month/annum, as applicable. Maintenance included.
** Maintenance charged at additional 25%, first year mandatory. Additional licences £525 + maintenance.

Sign up for long term fixed pricing. Price plans for payment schedules available. Just ask one of the sales team.
All prices specified on this page exclude any applicable taxes, such as VAT in the UK.
All prices from January 1st, 2016.

Professional Services

We offer extensive professional services, including site visits to your premises anywhere globally. Our professional services include, but are not limited to: Consultancy, Implementation, Customisation, Full Training, Data Migration, Third-Party Application Integration, ITIL training, and much more.

Service 1st Day Subsequent Days 2 Weeks 3 Weeks 4 Weeks
On-Site Professional Service £999 £789 £6649 £9969 £13,295
Remote Professional Service £789 £789 £5919 £8879 £11,835

We also offer Remote Professional Services for hourly rates, and can be used for any professional service time you may need, including Development.

Service 1 Hour 4 Hours 8 Hours 16 Hours 40 Hours
Remote Professional Service (By Hour) £99 £389 £789 £1420 £3564

Should you need any bespoke development specific to your business, or any assistance with report writing that is outside of the standard maintenance contract, the prices are below.

Service 1 Hour 4 Hours 8 Hours 16 Hours 40 Hours
Bespoke Development Work £99 £395 £789 £1420 £3564

All prices specified on this page exclude any applicable taxes, such as VAT in the UK.