All features in NetHelpDesk are included for the same subscription price. You can find more information by going to our Features Page.
Although NetHelpDesk includes all features, there are 3 addons, which have an additional cost associated - asset discovery, live chat and self-service password reset.
Unlike many of our competitors, you don't have to pay any extra for assets. Unlimited assets are included in the same monthly price.
There is no cost for end users. You can support unlimited end users in NetHelpDesk without any additional cost.
Yes, there is 15% discount for all charities, educational institutions and non-profit organisations.
Absolutely, we offer either remote demos of the software or we can come on site and show you NetHelpDesk. To request a demo, go to our Demo Page
A big part of NetHelpDesk is the level of service that you receive alongside the software. We offer implementation packages, which involve a NetHelpDesk consultant coming on site and getting you up and running with the new solution. NetHelpDesk is intuititive to configure, so the implementation will normally only take around a week.
We offer flexible pricing for larger service desks and also an Enterprise model, which includes unlimited licences. Get in touch and talk to one of our sales team about your project.
We offer long term contracts as well as the monthly subsciptions. Just get in touch, to discuss your requirements and we will build you a price.
We offer free configuration sessions to help you get up and runnning with NetHelpDesk and make the most of your trial. These sessions can be scheduled in at any time and can include the configuration of any of the funcitonality in NetHelpDesk.