Our product and company has developed over many years based on Customer feedback and requirements, so if there is another way you feel would help you in this area, feel free to speak with us about your ideas. We can usually add in new features quickly, and usually free of charge.
Just contact our team to discuss your requirements. If there are any features you would like to see added to our Help Desk Software, just let us know. See our #ChallengeNHD Twitter campaign for more information.
Contact us to discuss with our team what you are looking for.