The Agent Web Access interface can be used by anyone who has log in access to the main Windows Interface in your organisation. The licence for the main interface covers the portal as well, and no additional cost involved.
It runs on any machine using Internet Information Services (IIS) web server. The system uses a compiled CGI executable for speed. The underlying functionality will be provided by the NetHelpDesk components.
All HTML files can be edited and customized to individual requirements. You can also setup multiple websites using the same database, but have different web appearances for each one. This is particularly useful if you have different departments using the same database, or have particular Customers you wish to provide a more personalised environment for.
NetHelpDesk is available on a range of devices with industry-leading functionality available throughout.