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Join the team


NetHelpDesk is one of the fastest growing software companies based in the UK. We're a pretty special team, even if we do say so ourselves, and we're looking for like minded self-starters to join us in Stowmarket, Suffolk.

Working for NetHelpDesk isn't like working anywhere else. As a small company with an international reach, you will have unparalleled opportunities to shape the company's direction from day one, whether you are supporting the developers in making bespoke changes to our software

at the request of customers, or promoting our software and running training sessions for our customers across the world.

All we ask is for you to share the values that our company is built on: a keeness to go the extra mile for our customers and our colleagues, a desire to learn and push the boundaries, and above all the drive to work hard and play harder. If you tick those boxes, you're our type on paper!

This is NetHelpDesk


NetHelpDesk was founded in 1994, which means it was born into a world without Tamogotchis, Playstations, and Disney's the Lion King. It's safe to say that the world was a darker place before 1994.

Now, our software is used by companies across a host of industries, from councils, banks, and hospitals, to the education and telecoms industries. Our clients are based in over 40 countries around the world, and they vary in size from small start-ups to multi-national household names such as Siemens, Sports Direct and the FBI.

Our entire team works on our service desk product, so we develop, sell, support, manage and implement the program in-house. We are one team with our own specialities, and we support each other to work together to deliver an end to end service.

Our HQ is in Stowmarket, Suffolk, and we have satellite offices in San Diego, USA, and Melbourne, Australia. This means we can provide a world class service to our customers based across the globe, enabling us to focus on the growing international demand for our product. If internatoinal travel is your thing, there will be opportunities a-plenty!

Travel the world


Emphasis on personal development


Working at NetHelpDesk is not a job, it’s a career with a real focus on personal development. In your first weeks of working with us, you can expect a bespoke training programme, tailored to develop your individual strengths. You will work directly with team members from across the company, so you will be supported in every step of your first weeks with us.

We want to see you perform to your full potential so we will push you to lead on projects and customer engagement, just as soon as you feel you are ready.

Because of the emphasis we put on working across areas and skill-sets, we can offer a much greater degree of flexabilty than you would get from your run-of-the-mill grad scheme. You will be able to work across multiple departments, pushing yourself to explore avenues you may not have previously considered, before choosing a specific area that to specialise in. We promise that you won't spend the first couple of the months just shadowing colleagues and reading documents, we will give you real responsibilities and a chance to make a significant difference right from the start.

Our reward process is simple. If you progress, add value, and help us grow the company, your pay will increase accordingly. It's as easy as that.

Our software is available on multiple platforms...

NetHelpDesk is available on a range of devices with industry-leading functionality available throughout.

  • Windows Phone

    Windows Phone

  • Android

    Android

  • iPhone

    iPhone

  • BlackBerry

    BlackBerry

  • Tablets

    Tablets

  • Windows

    Windows

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